Hi Ado .. I did a quick research online and looks like its a know issue with S9 series.. Check this link, which gives you a few ways to possibly fix the issue.. Let me know if it works 💪
I hope you tried the Factory Reset option as well and if the issue still persist then it could be a hardware issue. Please visit an authorised Samsung service center to get your device fixed. All the best bro 👍
Hi Ashwin. I dun want to do the factory reset now as it will delete all the info .. nd I dun have a backup storage currently, so I kept it as a last solution. What happened has happened suddenly so I dun think it's hardware issue. Currently I'm trying all tricks and steps online but in vain
Black_Coffee
★
05-20-2021 04:40 م
in
https://nerdschalk.com/how-to-fix-galaxy-s9-fingerprint-scanner-problem/
Black_Coffee
★
05-22-2021 03:32 ص
in
Ado
Active Level 2
05-25-2021 02:11 م
in
I dun want to do the factory reset now as it will delete all the info .. nd I dun have a backup storage currently, so I kept it as a last solution.
What happened has happened suddenly so I dun think it's hardware issue.
Currently I'm trying all tricks and steps online but in vain
0 إعجابات
Black_Coffee
★
05-25-2021 02:15 م
in
Samsung_specialist
Community Manager
05-27-2021 05:37 ص
in
Hi,
Please bring the device to a Samsung Service Center. A technician will be able to check and assess the issue.