title:

Fingerprint is not working

(Post creation time:  

07-13-2022 02:39 PM

)

232 Views

J

Juraij4455

Active Level 1

last edited

 

07-13-2022 02:39 PM

 

in

 

Hi am using Samsung s21plus .I had changed the display after that the fingerprint is not working. It is showing FINGERPRINT OPERATION CANCELED . Is there eni solution?

    • P

      ProgRidha

      Active Level 10

      07-13-2022 06:40 PM

       

      in

       
      Hi where did you changed the screen


      Did u try soft reset your phone

      Press and hold the volume down button and don’t release it.Now, press and hold the power key while holding down the volume down button.Keep both keys held down together for 10 seconds or more

      (Soft reset won't delete anything)
    • S

      Samsung_specialist

      Community Manager

      07-14-2022 06:42 AM

       

      in

       

      Hi, 

      For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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