title:

Dual whatsapp issues

(Post creation time:  

03-20-2024 01:37 م

)

1450 المشاهدات

S

Shahbazsiddique

Active Level 3

آخر تعديل

 

03-20-2024 01:37 م

 

in

 
Dual whatsapp have issues after one ui 6.0 update. There is no "always" when you click on any link/document/location, anything you open. You have to select all over again which app you want it to open, just once is available, but "always" is greyed out. 

Similarly if i open s pen, s pen commands also don't work on dual whatsapp. Does anyone have similar experience or know how to fix it. I am attaching a screenshot of one the problems. 

image

Where is the option for "always", this is one of many issues with dual whatsapp since one ui 6.0 update. 
    • S

      sms222000

      Active Level 9

      03-20-2024 03:59 م

       

      in

       
      With new updates, the business what's up, not working dual

      0 إعجابات

    • V

      VikrantTambade

      Expert Level 1

      03-21-2024 03:24 ص

       

      in

       
      Hi,
      Try clearing cache partition through by booting device into recovery. It should solve your problem.

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      V

      VikrantTambade

      Expert Level 1

      03-21-2024 01:41 م

       

      in

       
      No safe mode. No app's cache.

      As you said, this issue is post updating your device to One UI 6.0, so after every update, it is always recommended to wipe your cache partition through recovery mode. Because by doing this, you solves most of the issues.

      If you don't know how to boot your device into recovery mode then you can check youtube videos.

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      S

      Shahbazsiddique

      Active Level 3

      03-22-2024 05:52 ص

       

      in

       
      Thanks for your reply. I was able to find out this online and i did try this. But did not work.

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      Shahbazsiddique

      Active Level 3

      03-22-2024 05:53 ص

       

      in

       
      Any other suggestions you have? It started with the one ui 6.0 jan update. I already received an update after, but it is not fixed yet.

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    • S

      Samsung_specialist

      Community Manager

      03-25-2024 08:34 ص

       

      in

       

      We recommend the steps below to Clear App Cache and Data for WhatsApp:

      - Go to your device's Settings.
      - Select ""Apps"" or ""Applications Manager.""
      - Find and tap on ""WhatsApp Dual.""
      - Tap on ""Storage.""
      - Select ""Clear Cache"" and ""Clear Data.""

      If the issue persist, Contact WhatsApp support.

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      S

      Shahbazsiddique

      Active Level 3

      03-26-2024 08:18 م

       

      in

       
      Will clear data not take away all of the account settings and i will have to restore everything from scratch?

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      S

      Shahbazsiddique

      Active Level 3

      03-27-2024 06:25 ص

       

      in

       
      Also i did clear cache, no change. But I cannot clear data, it doesn't make any sense. This is clearly the fault from the update to one ui 6.0, so why are you asking me to contact whatsapp? There is no issue with whatsapp, what doesn't work is when you try to open any document, the open with "always" is greyed out (btw, there is a long thread with the same issue in reddit, so it is not just me who have this problem) and s pen features on top of whatsapp dual.

      0 إعجابات

      S

      Shahbazsiddique

      Active Level 3

      04-14-2024 10:18 ص

       

      in

       
      I am still waiting for a reply on this.

      0 إعجابات

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