‎Camera issue | Samsung MENA Community

J

jesler

Active Level 3

last edited

06-19-2023 11:18 AM

in

Is anyone facing camera issue.

Where sometimes it just won't open and it shows camera failures 🤔

S
salmanul
Expert Level 3
06-19-2023 11:30 AM

in

Galaxy S
Which phone are you using..?
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S
salmanul
Expert Level 3
06-19-2023 11:30 AM

in

Galaxy S
Try to reset camera settings, also clear cache and data for camera app
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I
InFiNity123
Expert Level 5
06-19-2023 02:13 PM

in

Galaxy S
Which device u are using?
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J
jesler
Active Level 3
06-19-2023 08:53 PM

in

Galaxy S
I'm using s23 ultra the first time it happened I tried switching my phone but it dint work then I tried resetting camera app n it work. After couple of days it happen again I tried everything in the book restart,resetting the camera app, clear cache clear camera data but it dint work and after sometime it started working again
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S
Samsung_specialist
Community Manager
06-20-2023 12:08 PM

in

Galaxy S
Hello,

Kindly check if your device is up to data or not.
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M
Members_Admin
Community Manager
06-23-2023 09:52 AM

in

Galaxy S
Hi!

Please replicate the problem and send an error report with attached logs through the Samsung Members app.

https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

Thanks.
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J
jesler
Active Level 3
06-27-2023 09:42 AM

in

Galaxy S
I figured out the problem. It's because of the wahtsapp whenever you open your WhatsApp and use the camera it happens the camera stop working. Let's see I just got the june update after the update if I face the same problem I'll sent a error reports
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