Cable headphones

It's frustrating when your cable headphones don't work with your new phone! While I can't guarantee anything, it's worth checking for software updates for your S24 Ultra regularly. Sometimes updates can add support for different types of accessories. You can also reach out to Samsung support to inquire about this feature and express your interest in having it added in a future update.

Hello, the C-type wired headset works seamlessly on Galaxy S24 devices. If it's still not working, kindly check with another headset or check your device's volume.

Let us know how else we can help, or we can direct you to our call centre to check your phone settings remotely. Hope this helps! 😉