title:

Bluetooth problem

(Post creation time:  

09-19-2018 04:59 AM

)

334 Views

I

IbrahimMiller

Active Level 2

last edited

 

03-15-2019 10:31 AM

 

in

 
i am facing some problem while connecting my Bluetooth earphone. When i select call and media both on,that moment i cant hear songs perfectly...its sound so bad and low though! But if i turned off call section then i can hear songs or any kind of media voice perfectly...
Can u pls tell me what kind of settings i need to run both media and call perfectly?
d7394076-8a3f-4122-a4ce-58551a383f79.jpg
    • A

      admin_1

      Active Level 7

      09-20-2018 07:09 AM

       

      in

       
      Please replicate the issue and share to us the logs using Error Report in Samsung Members. Also, please test your phone with different BT headset.

      0 likes

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