‎‫Bluetooth Input Device (Microphone) automatically turns off for OnePlus Buds Pro‬

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AdarshAnilkumar

Active Level 1

آخر تعديل

06-23-2026 07:09 م

in

Galaxy S

Hi Samsung Team,

I am facing a specific Bluetooth issue on my Samsung Galaxy S21 FE. When I connect my OnePlus Buds Pro, it connects fine for audio, but the "Input Device" (Microphone) option under Bluetooth settings automatically toggles off immediately after turning it on. As a result, I cannot use the earbud's microphone for calls.

Important Notes:

The same OnePlus Buds Pro microphone works perfectly fine with other devices (tested on Pixel 6a).

I have already tried resetting network settings, clearing Bluetooth cache, resetting the earbuds, and toggling developer options (A2DP hardware offload / codecs), but the issue persists.

This seems to be a specific compatibility software bug between S21 FE and OnePlus Buds Pro3.

Kindly look into this Bluetooth driver bug and provide a fix in the next software update.

Thank you.

S
s24ultrarf
Active Level 1
06-24-2026 01:27 م

in

Galaxy S
I have 24 ultra and the same happens with my car Bluetooth microphone. Used to work without any issues. It's happening with galaxy buds 2 pro also
S
Samsung_specialist
Community Manager
06-26-2026 10:49 ص

in

Galaxy S
Thank you for sharing your experience. We understand how inconvenient it is when the Bluetooth microphone disconnects while audio continues to work, and we sincerely apologize for the inconvenience.

Based on the information provided, this behavior may be related to Bluetooth compatibility, software settings, or a temporary software issue. We kindly recommend trying the following troubleshooting steps:

Ensure your Galaxy S21 FE is updated to the latest available software version.

Update the firmware of your OnePlus Buds Pro using the manufacturer's companion application, if available.

Remove the Bluetooth pairing, restart both the phone and the earbuds, then pair them again.

Reset the Bluetooth settings by navigating to Settings > General management > Reset > Reset Wi-Fi and Bluetooth settings, then reconnect the earbuds.

Test the earbuds with another Bluetooth-enabled Samsung device, if available, to help determine whether the issue is device-specific.

Start the phone in Safe Mode and check whether the microphone remains enabled. If it works correctly in Safe Mode, a third-party application may be interfering with the Bluetooth connection.

If the issue continues after completing the above steps and your earbuds function normally with other devices, it may require further software investigation or compatibility review. We appreciate your feedback and will share it with the relevant team for consideration in future software improvements.
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A
AdarshAnilkumar
Active Level 1
06-26-2026 05:51 م

in

Galaxy S
The mic is not connecting only on Samsung phones. It is connecting on Google Pixel phones. OnePlus Buds Pro 3 is up to dated
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S
Samsung_specialist
Community Manager
06-30-2026 06:45 ص

in

Galaxy S
Thank you for your update.

We understand that your OnePlus Buds Pro 3 microphone works correctly with other devices and that the firmware is already up to date.

Since the issue only occurs when connecting the earbuds to Samsung devices, while they function normally with non-Samsung devices, this may be related to compatibility between the Bluetooth profiles of the device and the earbuds.

Kindly ensure your Galaxy S21 FE is updated to the latest available software version. We also recommend testing the earbuds with another Samsung device running the latest software version, if available, to help determine whether the behavior is specific to your device or affects Samsung devices more generally.
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A
AdarshAnilkumar
Active Level 1
07-1-2026 09:43 ص

in

Galaxy S
Either Samsung is intentionally blocking the OnePlus headphone mic through software to buy their headphones. Samsung cannot connect to any phone. Same situation with the latest model S26 phone.
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S
Samsung_specialist
Community Manager
07-3-2026 01:37 م

in

Galaxy S
Thank you for reaching out to us, and we sincerely apologize for the inconvenience you are experiencing with the Bluetooth microphone connection.

We would like to clarify that Samsung does not restrict or block microphone functionality for third-party Bluetooth earbuds. The behavior you described is typically related to Bluetooth profile compatibility, software settings, or a temporary system issue.

Kindly try the following troubleshooting steps:

- Ensure your Galaxy device is updated to the latest software version:
Settings > Software update > Download and install
- Forget the Bluetooth device (OnePlus Buds Pro 3) from Bluetooth settings, then pair it again.
- Reset network settings:
Settings > General management > Reset > Reset network settings
- Restart both the phone and the earbuds.
- Test Safe Mode to check if any third-party app is affecting Bluetooth functionality.
- If available, test with another Samsung device to help isolate the behavior.

If the issue continues after completing the above steps, and the microphone works normally on other non-Samsung devices, we recommend visiting the nearest Samsung Authorized Service Center for further inspection and analysis:

https://www.samsung.com/ae/support/service-center/

For additional assistance, you may also contact us here:

https://www.samsung.com/ae/support/contact/

We appreciate your understanding and cooperation.
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Bluetooth Input Device (Microphone) automatically turns off for OnePlus Buds Pro

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