Battery

Hang in there. Your phone is adapting to your usage. Trust me it gets better. Congratz on your new device 🩷

Thank you for reaching out to us. We understand your concern regarding fast battery drain on your new device.

Kindly note that higher battery consumption is normal during the first few days of usage, as the device is learning your usage patterns and running background optimizations (such as app setup, updates, and system calibration).

To help improve battery performance, please follow the below steps:

1. Ensure your device is updated to the latest software version:
   Settings > Software update > Download and install.
2. Check battery usage:
   Settings > Battery and device care > Battery > Usage since last full charge, and review apps consuming high power.
3. Enable Adaptive Battery:
   Settings > Battery > More battery settings > Adaptive battery.
4. Reduce screen brightness or enable adaptive brightness.
5. Close unused background applications.
6. Use Power saving mode when needed:
   Settings > Battery > Power saving mode.
7. Allow a few days for the device to complete optimization and adapt to your usage pattern.

If the battery continues to drain quickly after several days of normal usage, we recommend visiting the nearest service center for further inspection. You can locate the nearest service center through the following link:
https://www.samsung.com/ae/support/service-center/

For more information and assistance, you may also visit:
https://www.samsung.com/ae/support/contact/