title:

Battery issues

(Post creation time:  

03-27-2024 08:52 AM

)

624 Views

Y

YesSortOf

Active Level 2

last edited

 

03-27-2024 08:52 AM

 

in

 

Is anyone else experiencing issues with their phone's battery draining quickly? I have the S24 Ultra, but I'm unsure what's causing the battery to drain so fast.

I tried checking 'Device Care' and even looked into the battery settings but found nothing


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  • S

    sms222000

    Active Level 9

    03-27-2024 11:08 AM

     

    in

     
    Yes. I observed when I active GPS, Bluetooth and use application need data battery drain quickly

    0 likes

  • S

    Samsung_specialist

    Community Manager

    04-1-2024 04:59 AM

     

    in

     

    Kindly try below steps :

    - Perform Battery Optimization:
    To enhance your device's battery performance, follow these steps:
    1. Go to Settings > Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory.

    - Disable Wi-Fi, GPS, Bluetooth, and other unused features when not in use. To do this, swipe down the notification panel on the home screen and toggle off Wi-Fi, GPS, Bluetooth, and other connectivity options.

    - Check for Network Fluctuation:
    Ensure that your device isn't experiencing frequent mobile network fluctuations or low network signals in your area. These conditions can significantly drain the battery. We recommend avoiding usage in areas with poor network coverage.

    - Set your device's display brightness to auto mode if available. Additionally, adjust the screen timeout settings by navigating to Settings > Display > Screen timeout and selecting the minimum screen timeout option.

    - Check for any apps or interfaces that are consuming excessive battery power using the device care feature. Update these apps or refrain from using them if possible.

    - Close all background running apps when not in use to conserve battery life.

    - Ensure that your device is running on the latest software version. If an update is available, install it to address any potential software-related issues.

    - Reset Your Device.

    If the problem persists after trying these steps, we recommend visiting a service center for a physical inspection of your device. You can locate your nearest service center using the following link: https://www.samsung.com/ae/support/service-center/ 

    0 likes

  • S

    Skumar017

    Active Level 2

    04-1-2024 02:44 PM

     

    in

     
    After 1 April update the S24 plus battery is draining like anything. I am getting 3 hours 30 mins. No matter whatever setting I did to save the battery. It's not helping.
    Samsung please please fix it.

    0 likes

    Y

    YesSortOf

    Active Level 2

    04-2-2024 06:48 PM

     

    in

     
    After trying so hard to find the reason, I tried turning off the vivid mode, and that somehow fixed the issue.

    0 likes

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