title:
Battery issue
(Post creation time:
11-21-2025 06:31 AM
)
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Samsung_specialist
Community Manager
11-24-2025 09:36 AM
in
Thank you for reaching out regarding your Galaxy S23 Ultra. We understand the inconvenience caused by the battery percentage fluctuating and charging not working properly. To assist you further, please try the following troubleshooting steps:
If the issue persists after these steps, we recommend visiting a Samsung Service Center for a full inspection. You can locate your nearest center here: Samsung Service Centers UAE.
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