title:

Allowed network for apps not working

(Post creation time:  

02-5-2024 03:17 PM

)

3089 Views

I

irfvtk

Active Level 3

last edited

 

02-5-2024 03:17 PM

 

in

 
For My Samsung phone allowed network for apps option not working.
I set mobile data only for Whatsapp, then turn off mobile data, but Whatsapp is using wifi. 
How to solve this..
    • M

      02-5-2024 03:53 PM

       

      in

       
      If the "Allowed network for apps" option on your Samsung phone is not working as expected, try these steps:

      1. **Update Apps:** Ensure that both your system software and WhatsApp are up-to-date. Outdated apps may not properly adhere to network settings.

      2. **Check App Permissions:** Verify that WhatsApp doesn't have additional permissions allowing it to use Wi-Fi even when mobile data is restricted. Go to Settings > Apps > WhatsApp > Permissions.

      3. **Restrict Background Data:** In addition to the allowed network setting, restrict background data for WhatsApp. Go to Settings > Apps > WhatsApp > Data usage > Background data. Disable it.

      4. **Reset App Preferences:** Resetting app preferences can sometimes resolve unexpected behavior. Go to Settings > Apps > three dots (top right) > Reset app preferences.

      5. **Restart Phone:** A simple restart can clear temporary glitches. Turn off and then on your phone.

      6. **Review Wi-Fi Settings:** Ensure that your Wi-Fi connection is not set to override mobile data settings for specific apps. Check Wi-Fi settings and make sure there are no restrictions there.

      7. **Check for Device-specific Updates:** If your Samsung phone has its own system software updates, make sure your device is running the latest version.

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      I

      irfvtk

      Active Level 3

      03-31-2024 06:15 AM

       

      in

       
      I am expecting some expert solutions from experts...
      All these steps mentioned above are basics .

      0 likes

    • S

      Samsung_specialist

      Community Manager

      02-13-2024 09:06 AM

       

      in

       

      As per the concern, we would request to kindly perform the following steps to resolve your issue.

      Clear app cache through Device care:
      Settings > Device care > Storage > CLEAN NOW.

      Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

      The clear cache memory of a particular application:
      Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

      Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

      I

      irfvtk

      Active Level 3

      03-31-2024 06:20 AM

       

      in

       
      I am sorry to say that your reply is very disappointing, you should first understand the question correctly and then reply

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    • K

      kragothv

      Beginner Level 3

      03-30-2024 08:22 PM

       

      in

       

      Have same issue with s24.I  wanted to block wifi access for app.

      Given: Wifi On, Mobile data Off.

      When: I set in Whatsapp settings:  Usage/mobile data/

      • allow background data usage On
      • allow usage when data saver is on On

      Settings/connections/data usage

      • data saver Off
      • Allowed networks for app/Whatsapp/Mobile data only

      Force stop whatsapp, clear cache, open.

      Then: Whatsap is still using wifi, but it shouldn't.

      If I reverse this:

      Given: Wifi Off, Mobile data On

      When: Allowed networks for app/Whatsapp/Wifi only

      Then: I get notification - Whatsapp isnt allowed to use mobile data.

      So blocking mobile works, but blocking wifi isnt working.

      M

      moizy

      Beginner Level 2

      12-13-2024 08:17 AM

       

      in

       
      same issue with my a55

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