title:
Allowed network for apps not working
(Post creation time:
02-5-2024 03:17 PM
)
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MOQBALI
★
02-5-2024 03:53 PM
in
1. **Update Apps:** Ensure that both your system software and WhatsApp are up-to-date. Outdated apps may not properly adhere to network settings.
2. **Check App Permissions:** Verify that WhatsApp doesn't have additional permissions allowing it to use Wi-Fi even when mobile data is restricted. Go to Settings > Apps > WhatsApp > Permissions.
3. **Restrict Background Data:** In addition to the allowed network setting, restrict background data for WhatsApp. Go to Settings > Apps > WhatsApp > Data usage > Background data. Disable it.
4. **Reset App Preferences:** Resetting app preferences can sometimes resolve unexpected behavior. Go to Settings > Apps > three dots (top right) > Reset app preferences.
5. **Restart Phone:** A simple restart can clear temporary glitches. Turn off and then on your phone.
6. **Review Wi-Fi Settings:** Ensure that your Wi-Fi connection is not set to override mobile data settings for specific apps. Check Wi-Fi settings and make sure there are no restrictions there.
7. **Check for Device-specific Updates:** If your Samsung phone has its own system software updates, make sure your device is running the latest version.
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irfvtk
Active Level 3
03-31-2024 06:15 AM
in
All these steps mentioned above are basics .
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Samsung_specialist
Community Manager
02-13-2024 09:06 AM
in
As per the concern, we would request to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
irfvtk
Active Level 3
03-31-2024 06:20 AM
in
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kragothv
Beginner Level 3
03-30-2024 08:22 PM
in
Have same issue with s24.I wanted to block wifi access for app.
Given: Wifi On, Mobile data Off.
When: I set in Whatsapp settings: Usage/mobile data/
Settings/connections/data usage
Force stop whatsapp, clear cache, open.
Then: Whatsap is still using wifi, but it shouldn't.
If I reverse this:
Given: Wifi Off, Mobile data On
When: Allowed networks for app/Whatsapp/Wifi only
Then: I get notification - Whatsapp isnt allowed to use mobile data.
So blocking mobile works, but blocking wifi isnt working.
moizy
Beginner Level 2
12-13-2024 08:17 AM
in
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