title:
2nd Whatsapp not working
(Post creation time:
07-24-2021 04:27 PM
)
576 Views
My S9+ second what's app is giving problem since few weeks.i am unable to forward messages and unable to open pdf WhatsApp messages and cannot send voice recording sms.
Its says failed as doesnt support .
But my first whatapp has no problem at all.
Can you help me to resolve
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GoldUnseen
Active Level 7
07-24-2021 05:13 PM
in
1.clear cashes
2. Clear default
3. Uninstalle both whataspp.
4.reinstall primary, active it
5.reinstall secondary whatsapp.
Then send pictures and videos.
Let me know the results
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MohammedSijah
Expert Level 2
07-24-2021 05:45 PM
in
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.
Let's hope samsung solves it soon.
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MohammedSijah
Expert Level 2
07-24-2021 05:47 PM
in
0 likes
Solaimsn
Beginner Level 2
07-24-2021 05:54 PM
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Navigation Apps not download
0 likes
Samsung_specialist
Community Manager
07-25-2021 05:29 AM
in
Hi,
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.
Samsung is trying to solve the problem quickly by contacting WhatsApp team.
0 likes