Secure folder

Hi there! I’m sorry to hear you're having trouble getting into your Secure Folder. To help you better, could you let us know if you're seeing a specific error message or if the app won't open at all?

​In the meantime, you can try these common fixes:

​Check for Updates: Go to Settings > Security and privacy > Secure Folder and see if there is an update available. ​Clear Cache: Go to Settings > Apps > Secure Folder > Storage and tap Clear cache. (Don't tap "Clear data" yet, as that may remove files). ​Reset via Samsung Account: If you’ve forgotten your PIN/Pattern, try entering it incorrectly a few times. If you previously turned on 'Reset with Samsung Account', a 'Reset' button should appear. ​Restart Your Device: Sometimes a simple reboot clears up system glitches.

​Let us know if any of these work or provide more details so the community can assist further!