‎secure folder | Samsung MENA Community

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joooo91

Active Level 2

last edited

07-20-2021 09:20 AM

in

Galaxy A

Once I added new pic to secure folder , it deleted without my permission, why????

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MohammedSijah
Expert Level 2
07-20-2021 10:52 AM

in

Galaxy A
Are you able to locate the file in the secure folder recycle bin?
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J
joooo91
Active Level 2
07-20-2021 10:55 AM

in

Galaxy A
how?
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Members_0JbQaHj
Beginner Level 2
01-20-2024 01:51 AM

in

Galaxy A
Not able to do screen recording while i am in secure folder..Samsung A73
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MohammedSijah
Expert Level 2
07-20-2021 10:55 AM

in

Galaxy A
Where do you find your files missing from? Anyway, please refresh secure folder. Goto Settings > Apps > Secure folder > Tap "Force stop". Then tap, Storage > Clear Cache > Clear Data.
Hope this solves your issue. Thanks.
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J
joooo91
Active Level 2
07-20-2021 10:58 AM

in

Galaxy A
thanks alot
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J
joooo91
Active Level 2
07-20-2021 11:02 AM

in

Galaxy A
secure folder gallery
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MohammedSijah
Expert Level 2
07-20-2021 11:05 AM

in

Galaxy A
Okay, Open secure folder gallery > tap the menu button (three lines) > then tap recycle bin. Select your file and tap restore. Thank you.
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joooo91
Active Level 2
07-20-2021 11:06 AM

in

Galaxy A
thanks but it's not shown in recycle bin , I don't know if it deleted or hidden
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MohammedSijah
Expert Level 2
07-20-2021 11:08 AM

in

Galaxy A
May I know how did you add your pic to secure folder?
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J
joooo91
Active Level 2
07-20-2021 11:10 AM

in

Galaxy A
from gallery >move to secure folder > put my password, then I open secure folder to be ensure and I founded there once go back and I open secure folder again I didn't found pic
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takyny
Active Level 1
07-20-2021 11:16 AM

in

Galaxy A
hello, please I have the advertisement displayed on my keyboard I can not even write anymore please help me
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MohammedSijah
Expert Level 2
07-20-2021 11:32 AM

in

Galaxy A
Which keyboard you use?
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takyny
Active Level 1
07-20-2021 11:47 AM

in

Galaxy A
Statut of my keyboard
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MohammedSijah
Expert Level 2
07-20-2021 11:55 AM

in

Galaxy A
Goto Settings > General management > Keyboard list and default > Default keyboard > Samsung keyboard.
Also turn off unwanted keyboards.
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MohammedSijah
Expert Level 2
07-20-2021 11:18 AM

in

Galaxy A
Please try this, Goto > Settings > Battery and Device care > Memory > Clean.
Then press and hold power button and volume down for 10 seconds (till the phone turn OFF and turn ON again - just a restart)
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J
joooo91
Active Level 2
07-20-2021 11:25 AM

in

Galaxy A
still same issue
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MohammedSijah
Expert Level 2
07-20-2021 11:28 AM

in

Galaxy A
Please take a picture with camera and move it once more to secure folder. Check what happens.
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J
joooo91
Active Level 2
07-20-2021 01:17 PM

in

Galaxy A
thanks alot for your help , some app associated to secure folder need update and I did it ,now I thinks it's okay
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MohammedSijah
Expert Level 2
07-20-2021 01:20 PM

in

Galaxy A
Thanks for your feedback.

title:

secure folder

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