title:

Volume button not functioning

(Post creation time:  

12-6-2022 02:04 م

)

960 المشاهدات

P

PGgamer

Active Level 3

آخر تعديل

 

12-6-2022 02:04 م

 

in

 
I have been using Samsung galaxy A71 for last two years. But as of now I haven't experienced any serious issues with the phone. But recently my volume button stopped working, its really unresponsive and i am really clueless what to do. Can someone help me to resolve this issue?
    • Z

      Zain1999

      Expert Level 1

      12-6-2022 03:58 م

       

      in

       
      Before I can provide a solution, please answer the following questions:

      • Did any amount of water got in the phone? Before the volume button stopped working?
      • Did you drop it? Before the volume button stopped working?

      If non of these actions took place. Please run a diagnostic test on your A71 by opening the samsung memebers app then clicking on support and scrolling down to diagnostic, then select the volume button test. If the issue persist, please visit a samsung centre, to further check the issue. If this was helpful consider up-voting this thread.

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      P

      PGgamer

      Active Level 3

      12-6-2022 05:38 م

       

      in

       
      Not even single drop of water got in to the phone and my phone wasn't dropped.
      I even did diagnostic test and it was showing action required
      Z

      Zain1999

      Expert Level 1

      12-6-2022 05:55 م

       

      in

       
      Then unfortunately, it's a hardware issue. You need to visit a samsung centre to fix the issue. Up-vote if helpful.
      P

      PGgamer

      Active Level 3

      12-6-2022 05:59 م

       

      in

       
      Thank you

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    • A

      ammuzzzzzzzzz

      Beginner Level 2

      12-8-2022 01:12 م

       

      in

       
      998

      0 إعجابات

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