Loyal Customer Frustrated – Camera Filters Issue Still Not Solved

Hi 👋,
I completely understand how disappointing this must feel for you, especially since the camera filters were a key reason for choosing the Galaxy A55. After some updates, certain filters or processing styles may change due to optimization or compatibility improvements.

Here are a few things you can try to bring back the best camera experience:

1. Clear Camera App Cache & Data – Go to Settings > Apps > Camera > Storage > Clear Cache/Data. This often resolves filter glitches after updates.

2. Update Camera & Galaxy Store Apps – Open Galaxy Store and check if there’s an update for the Camera or Photo Editor apps.

3. Download Additional Filters – In the Camera app, tap on More > Filters > Galaxy Store icon to download or restore filters that may have been reset.

4. Reset Camera Settings – In Camera settings, scroll down and select Reset settings.

5. Feedback via Samsung Members – Go to Samsung Members > Support > Send Feedback > Camera. This directly reaches the developer team and helps prioritize fixes in upcoming updates.

Samsung continuously fine-tunes its software, and your feedback can genuinely influence improvements. 🙏 I’d suggest sending a detailed feedback log via Members while reproducing the issue, it gives engineers the exact data they need.

Hopefully, with the next patch, your filters will be back to the level you expect. Don’t lose faith, Samsung does take community feedback seriously. 💙

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Open the "Camera app" and tap the "Settings" icon. Swipe to and tap "Reset settings". Tap the "Reset" button.
4. Go to setting => apps => Camera => storage => clear cache.
5. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

I have followed everything you said, but either you are not understanding me or Samsung is purposely ignoring my request. I am asking for the previous filters that were available when I purchased this mobile in 2024. After the software updates, those filters were removed. I only want those same old camera filters back—nothing else. I have already given access to my mobile, and even the Samsung agent checked all the settings, but still, the filters are missing. Please provide me with the previous camera filters as they were before.

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