‎‫I can't back up the secure folder data‬ | ‫Samsung MENA Community‬

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ru10

Active Level 3

آخر تعديل

07-26-2019 04:25 ص

in

Hello, I can't back up the secure folder data on my Samsung Galaxy A7 2018. I always get an error message. Can anyone help?

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Rahul_R_Indran
★
07-26-2019 04:41 م

in

Galaxy A
The reason is really simple. Connect your charger and start backup. It clearly says autobackup will start when connected to Wi-Fi and the phones screen is off.
Just now I tried to backup my secure folder and I was also receiving the same error msg. When I connected charger it started to backup. Check the screenshots.
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ru10
Active Level 3
07-27-2019 06:02 م

in

Galaxy A
Thanks you @Mittu
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Rahul_R_Indran
★
07-26-2019 04:59 ص

in

Galaxy A
What error msg did you get?
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ru10
Active Level 3
07-26-2019 03:21 م

in

Galaxy A
First the backup does not start automatically, then when I start the backup manually it starts and stops displaying: "An error has occurred, impossible to complete the backup".

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Nuraddin
Active Level 6
07-26-2019 09:24 ص

in

Galaxy A
Could you, please, clarify the error message you get?
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ru10
Active Level 3
07-26-2019 03:22 م

in

Galaxy A
First the backup does not start automatically, then when I start the backup manually it starts and stops displaying: "An error has occurred, impossible to complete the backup"
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ru10
Active Level 3
07-27-2019 06:38 م

in

Galaxy A
yes
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