Galaxy A73

We regret to hear about the audio quality issue you're currently experiencing on your Galaxy A73 after a recent restart. We understand the importance of optimal sound performance, especially when using headphones.

To address this concern, we recommend trying the following steps:

1. Restart Your Phone Again:
Sometimes, a second restart can help resolve temporary glitches. Please restart your Galaxy A73 once more and check if the audio quality improves.

2. Check Headphone Connection:
Ensure that your headphones are properly connected to the device. Try using a different set of headphones to rule out any issues with the accessory itself.

3. Update Software:
Check for any available software updates for your Galaxy A73 by the following steps:

settings
software update
download and install

You can do a test through Samsung Members application to test the sound quality of your phone by the following steps:

Open the Samsung Members app and tap “Support”.
Tap “View tests”.
Tap “Test all” to start Diagnostics. Follow the on-screen instructions to test the performance of your smartphone. You can skip some parts of the process and return to them whenever you want.