title:

Galaxy A70 Focus problem

(Post creation time:  

09-1-2021 06:09 PM

)

1008 Views

M

MohammedIAA

Active Level 3

last edited

 

09-1-2021 06:09 PM

 

in

 
I have a focus problem is it only from my device or for someone else??
Phone can preview the lightning clear but the focus it taking too much to probability anything 
I try pressing my focus target but that way doesn't work by the way 
    • M

      MohammedSijah

      Expert Level 2

      09-2-2021 04:04 AM

       

      in

       
      Hi Mohammed,
      Do you face the issue all time you use the camera, or is it for a particular scene or object?
      Anyway try clearing cache and data of the camera app.
      (Settings > Apps > Camera > Storage > Clear Cache > Clear Data. )
      M

      MohammedIAA

      Active Level 3

      09-2-2021 07:20 AM

       

      in

       
      Yes it's all the time
      I tried clear cache data but no different yet
    • M

      MohammedSijah

      Expert Level 2

      09-2-2021 07:42 AM

       

      in

       
      Hi Mohammed,
      》Hope your software is up-to-date.
      (Settings > Software update > Download and install. )
      》Update all apps from both Playstore and Galaxy store.
      》Reset Camera settings to default.
      (Camera > ⚙ > Reset settings)
      If that too not work,

      》Reset app preferences.
      (Settings > Apps > three dots on top > Reset app preferences. ) Please note that this will reset your permissions and notifications settings for some apps. But no app data will be lost.
      After that
      》Perform a forced restart. (Press and hold the power button and volume down button together for 10-15 seconds till phone restarts and shows the Samsung logo.)
    • M

      MohammedSijah

      Expert Level 2

      09-2-2021 07:43 AM

       

      in

       
      Also please check in safe mode.
      (Press and hold the power off button. ( 🔴 Red button on the screen).To exit the safe mode, just restart the device).
      M

      MohammedIAA

      Active Level 3

      09-2-2021 08:37 AM

       

      in

       
      Thanks mohammed to be active with me 🌹..
      Now the problem is only on manual focus for near object (25-100 cm)
      and my main use for camera is to this border
    • S

      Samsung_specialist

      Community Manager

      09-2-2021 07:44 AM

       

      in

       

      Hi,

      Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

      Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the samsung brand stores. 

      0 likes

    • M

      MohammedSijah

      Expert Level 2

      09-2-2021 08:51 AM

       

      in

       
      Please note that to focus on close objects, you need to switch your camera to the 1.0X mode.
      M

      MohammedIAA

      Active Level 3

      09-2-2021 09:12 AM

       

      in

       
      OK... but it is on 1.0x mode
    • M

      MohammedSijah

      Expert Level 2

      09-2-2021 08:52 AM

       

      in

       
      If still not working,
      Wipe your cache partition.
      (Simply connect your device to the computer via data cable (or just insert a c-ported headset) > Switch off your device >Press and hold, power button + volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
      Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. This will not effect any personal data or settings.)
      M

      MohammedIAA

      Active Level 3

      09-2-2021 09:23 AM

       

      in

       
      Wow, you seem to be a very expert brother..
      Unfortunately, the problem has not been resolved
      Thank you very much for following up on my problem 🌹🌹🌹
      It seems to me that there is no solution but to visit the Samsung Service Center 💔
    • M

      MohammedSijah

      Expert Level 2

      09-2-2021 09:50 AM

       

      in

       
      Please be prepared for a reset brother. Backup your data. I think they'll try a reset. Please inform us your results. Good luck.💫

      0 likes

      M

      MohammedIAA

      Active Level 3

      09-2-2021 10:04 AM

       

      in

       
      Oh OK thanks

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