title:
Charging problem
(Post creation time:
09-5-2024 06:29 AM
)
638 Views
F
faisalism69
Beginner Level 2
Why Samsung A15 takes 3 hours to get full charge? Sometimes it stops charging in between 85-90%. Still have warranty about 10 months. Please help
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TraverS
Active Level 9
09-5-2024 06:43 AM
in
Is battery protection on or off?
ojwh
Active Level 10
09-5-2024 12:55 PM
in
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Samsung_specialist
Community Manager
09-6-2024 12:32 PM
in
Hello, we understand how frustrating it is when your mobile takes too long to charge.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
You can also check your charger or charging cable and Battery protection features
Step 1. Open Settings > Battery.
Step 2. Tap Battery protection.
Step 3. Turn on the switch and select an option.
https://www.samsung.com/ae/support/mobile-devices/galaxy-battery-protection-feature-in-one-ui-6-1/
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