title:

Charging issue

(Post creation time: ย 

04-11-2021 03:26 AM

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1137ย Views

A

Aparac

Active Level 1

last edited

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04-11-2021 03:26 AM

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My phone( A52 5g) gets heated from screen while charging often. I trun off always on display but still problem not solved
    • S

      shiv7688

      Active Level 7

      04-11-2021 04:16 AM

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      Are you using the same charger coming in box?? Some time the charger is not original or good quality then that cause the issue of getting hot while charging. Just try to check with other charger and then let us know here what happens..... Cheers ๐Ÿ˜Š
      A

      Aparac

      Active Level 1

      04-11-2021 01:46 PM

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      Yes i am using, i will check and let you know ๐Ÿ˜Š
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      UserAdik

      Expert Level 5

      04-11-2021 04:19 AM

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      Do this

      Screenshot_20210411-070433_One UI Home_28375.png

      Screenshot_20210411-070738_Device care_28379.png

      Screenshot_20210411-070622_Device care_28377.png

      U

      UserAdik

      Expert Level 5

      04-11-2021 04:19 AM

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      And this

      20210411_071407_28383.png

      Screenshot_20210411-071052_Device care_28381.png

      A

      Aparac

      Active Level 1

      04-11-2021 01:46 PM

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      Thanks
    • J

      jijojoseph1

      Active Level 7

      04-11-2021 08:00 AM

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      clean ur charging port may be dust
      close all background processing app and settings
    • B

      bb91_S23ULTRA

      Expert Level 1

      04-12-2021 02:44 AM

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      Hi,
      While charging, the Device and the charger may become hot. 
      Do the following when the device heats up : 

      โ€ข Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. 

      โ€ข If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
      S

      Samsung_specialist

      Community Manager

      04-12-2021 06:08 AM

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      Thanks for your help on this!

    • B

      bb91_S23ULTRA

      Expert Level 1

      04-12-2021 02:45 AM

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      Please let me know if my reply helps you ๐Ÿ™‚

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