‎App not installed | Samsung MENA Community

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Rakle

Active Level 3

last edited

11-15-2022 12:13 PM

in

App Not installed problem in samsung galaxy A02s

Is there any way to fix it

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Zain1999
Expert Level 1
11-15-2022 12:48 PM

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Galaxy A
I recommend the following:
1) Clear cache of Google play store.
Or,
2) Re-Start the device, NOT, RESET. Press the power button and press re-start.

If the above do not sovle your issue, please send a diagnostic report to samsung associates by going to get support and clicking on diagnosis.

Please up-vote if you found my response useful.
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Zain1999
Expert Level 1
11-15-2022 12:57 PM

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Galaxy A
I see, did you clear the cache? If you did that and still the apps are not downloading. Then please check you Google account to see if you are signed in. Did you change your Google account password recently? If so, please goto settings, accounts, remove your Google account and re-add it.
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Rakle
Active Level 3
11-15-2022 01:02 PM

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Galaxy A
it only comes when I download the apps that is not available in samsung store
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Samsung_specialist
Community Manager
11-17-2022 05:56 AM

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Galaxy A
Hello,
Kindly follow the below steps:

Settings>> Apps>> Play Store >> Storage >> Clear Cache then Clear Data>> Force Stop.
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R
Rakle
Active Level 3
11-15-2022 12:51 PM

in

Galaxy A
I tried
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R
Rakle
Active Level 3
11-15-2022 12:51 PM

in

Galaxy A
Any other recommendations
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