Battery draining issue

Which issue?

Brother your set in battery protect. No 100% charge. Device battery is best,,background unwanted app is close..

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
4. Settings – Apps - One UI Home – Storage - Clear data.
5. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

Kindly make sure to follow these tips :
1. Use an Approved Charger.
2. Avoid Old Chargers.
3. Close Background Apps.
4. Enable Power Saving Mode (Device Care > Battery > Power Mode > Adaptive Power Saving).
5.Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
6.In addition, reduce the screen brightness of your device.

For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/the-battery-drains-fast-how-do-i-extend-the-battery-life/?msockid=0ec05a47cd07629519404f96cc6c63b1.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.