title:

Any Performance Issues?

(Post creation time:  

04-2-2019 10:12 PM

)

2179 Views

G

GeorgeAb

Moderator

last edited

 

04-2-2019 10:12 PM

 

in

 

Thank you for visiting Samsung Community


To deliver the best performance to all of Samsung's members, I have seen that this topic should be brought up to share and discuss the problems that Samsung community members may face, either across the Web or through the Samsung Members app.

Therefore, if you are facing any kind of problems related to the Samsung community please provide them here in this thread, and we will try hard to solve them as soon as possible.

Hope you will not have any problems

Thank You All

    • J

      janefrr

      Active Level 7

      04-3-2019 10:11 AM

       

      in

       
      Bixby voice not listen... pie 9 in note 8

      0 likes

      G

      GeorgeAb

      Moderator

      04-3-2019 11:59 AM

       

      in

       

      Hi Janefrr, 

      This topic is only for problems you may encounter in the Samsung community Web or the Samsung Members application, so please Click Here and ask the problem you are experiencing in the Galaxy Note section.

      Thank you.

      0 likes

    • R

      04-3-2019 11:01 AM

       

      in

       
      I have an issue with samsung members app itself. Whenever I open members app it shows there is some notification. When I opens the notification there is no new notification.
      G

      GeorgeAb

      Moderator

      04-3-2019 12:03 PM

       

      in

       

      Hello Mittuvichu1,

      Thank you for reporting this issue, we will forward it to the developer's team to check it. ✌

      0 likes

    • R

      04-3-2019 11:05 AM

       

      in

       
      Also the dates shown in the posts are wrong. Your post is showing a date 1/1/1970.
      G

      GeorgeAb

      Moderator

      04-3-2019 12:07 PM

       

      in

       

      @Mittuvichu1, We are aware of this problem and we are working to resolve it. 😉

      M

      Members_Admin

      Community Manager

      04-16-2019 04:50 AM

       

      in

       

      The issue for timing in the members app is now fixed. Please check it.

      0 likes

    • R

      Riz7

      Active Level 3

      05-24-2019 09:06 AM

       

      in

       
      after the latest update its very unresponsive.

      0 likes

    • R

      06-28-2019 10:44 PM

       

      in

       
      Hi, I found another bug.
      If I receive a notification from samsung members app and I click on that notification it will open the particular notification in members app.
      The problem is when I press either the devices back button or the back button inside the app, the app will close.
      The real issue starts now. Until I remove samsung members app from recent, even if I try to open members app from my apps page, what will open is the particular notification which I opened. If I press back the app will be closed. Again if I press members app icon it will take me that particular notification. This will continue till I close members app from recent apps.

      Simply if I click on a notification, samsung members app will continue in that particular page even if I press back or open the app from apps page. What happens is the app will close with out going back to home page or community page or notifications page even if I press back button, again when I open the app it's stuck in that particular notification.
      G

      GeorgeAb

      Moderator

      06-29-2019 05:09 AM

       

      in

       

      Thank you for reporting this issue @ MittuVichu.

      We will look at this problem and will try to solve it as soon as possible.

      0 likes

    • R

      06-29-2019 09:07 AM

       

      in

       
      One more thing. I don't know whether it's a bug or not. Yesterday I have uploaded a video as comment for one of our members post. I uploaded it through community website and the video is playing well in the website. When I check the same Video in members app, it's not playing. It's just showing a black screen.
      This is the link to the post on which I commented the video.
      https://r2.community.samsung.com/t5/Galaxy-S/kuwait/td-p/1727474
    • R

      07-18-2019 06:37 PM

       

      in

       
      I found another issue.
      When I receive a notification from samsung members app on my phones notification panel, if I click on that notification it will open in samsung members app. The issue is even after I check and read the notification directly from the notification panel, inside the notification section of samsung members app its shown as unread.
      G

      GeorgeAb

      Moderator

      07-19-2019 10:00 AM

       

      in

       
      @MittuVichu Thank you. The issue will be reported for investigation :)

      0 likes

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